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Postal Employee Delivers U.S. Mail
Source: UCG / Getty

The U.S. Postal Service (USPS) has implemented changes to mail delivery starting April 1 as part of a 10-year plan aimed at improving efficiency and saving the organization $36 billion over the next decade.

These adjustments come amid protests from postal workers and concerns about service reductions.

Here’s what you need to know:

1. USPS Undergoes Major Changes

  • The USPS is making changes to streamline operations and cut costs, including job cuts and the introduction of electric delivery trucks.
  • These efforts are part of a 10-year plan, “Delivering for America,” which includes a variety of changes to how mail is delivered.

2. Service Standards Adjusted

  • First-Class Mail: Delivery will still take no more than five days.
  • USPS Ground Advantage: Delivery time remains within the 2-5 day window.
  • Other Mail Types: Expect possible faster delivery for marketing materials, periodicals, and some packages.

3. Faster and Slower Delivery

  • 75% of first-class mail will see no change in delivery time.
  • 14% of first-class mail will be upgraded to a faster standard.
  • 11% will experience slower delivery, though still within the 1-5 day range.
  • These changes are aimed at improving delivery efficiency.

4. Job Cuts and Retirement Incentives

  • 10,000 jobs are being cut through early retirements, which reflects a 1.5% staffing reduction.
  • Postal workers who opt for early retirement are eligible for a $15,000 one-time incentive.

5. Impact on Rural Areas

  • Some rural customers may experience slower deliveries as USPS continues to overhaul its delivery fleet and systems.

6. ZIP Code System Update

  • USPS is now using 5-Digit ZIP code pairs instead of the previous 3-Digit system for more precise delivery time expectations.

7. Track Delivery Times Online

  • USPS has launched an online map to allow customers to check how long it will take to deliver mail between different ZIP codes.

8. Cost-Cutting Efforts

  • The goal of these changes is to help USPS cut costs and improve efficiency, all while responding to financial challenges and rising competition from companies like FedEx and UPS.